Install day ends the way it started: at the kitchen table, with your words. This walks us through it together, and nothing here is homework for you.
Before a single tool comes out
THE BEFORE
Three photos, every job, no exceptions. The old system as we found it, the floors bare, and the floors protected. We promised this in writing; here is the proof starting.
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Where cheap installs fail and ours don't
THE PARTS YOU'LL NEVER SEE
Before anything closes up: the joints, the connections, the work that lives inside walls and cabinets. At least one photo, taken while it can still be seen.
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Drumroll
THE REVEAL
Take the after photo from the same spot as the before. Then give it the drumroll it deserves.
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BEFORE
AFTER
Documented, not promised
STARTED UP & TESTED
The system runs before we celebrate. Readings go here, said out loud while they watch.
Supply temp
Return temp
Anything else recorded
Two minutes that save five phone calls
YOUR SYSTEM IN FIVE THINGS
Tap each one as it gets taught, together, hands on the equipment.
The thermostat, and how to hold a temperature ✓
The filter: where it lives and when to change it ✓
The shutoffs: power and water, where they are ✓
What sounds are normal, and what sounds are not ✓
When to call us, and the one number to call ✓
Filter size (we email this so nobody has to remember)
Nothing for you to file
WE REGISTER IT
Your warranty gets registered by our office within 30 days, and the confirmation comes to your email. You never fill out a card, mail a form, or prove a date. If a manufacturer ever asks, the paperwork is ours to produce, not yours.
The whole reason we met
YOUR LIST, CLOSED
At the kitchen table you told us what mattered. Check each one off together.
EVERY WORD KEPT ✓
If a line is not handled yet, leave it unchecked. It becomes our follow up, not your problem.
Anything we touched, look with us
THE WALK
One lap of the home together before the trucks move. Floors, walls, railings, driveway. If anything is not the way we found it, we make it right before we leave, that is the promise in writing.
Before the trucks leave
FULL CIRCLE
First checkup on the calendar
The happy customer moment
Only if it is earned and only if they offer: a review, a photo with the crew, a wave for the neighbors.
From all of us
WELCOME HOME
The system is yours, the list is closed, and the door at Grasshopper is always open. 518-545-3271, answered 24/7.
